Customer Services

I have a question about OVER 65 travel insurance

I have a question about using the booking system

I need a new confirmation, amend or cancel a policy

Help with policy details

I need to make claim

You don't have what I am looking for

I have pre-existing medical condition, how will this affect my policy?

I need to contact Essential Travel

Frequently asked questions

Can I book a policy for today?
Can you re-send my policy?
My policy has incorrect personal details, can these be changed?
How will I receive my policy documents if I am travelling today?
What is the definition of a family?
What is the definition of couple?